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An employee program forteams facing
Are your people telling one story yet, or still two?
Usually two. The deal closed, the logos merged, and both sides still describe the company the way they did before. This program builds one story, one set of beliefs and one way of answering, in four one-hour team sessions.
Make it for your team
Execution readinessExample scores for a sample company. Add your website to estimate your own. Measured once your team plays. Ready at 80.
Where it usually breaks38Today81/ 100After the 4 team sessions
Ready to executeShared knowledgeHigh riskEach side describes the company its own way
Shared convictionHigh riskPeople fear the other side is "taking over"
Shared practiceMedium riskNo agreed answer to "what happens to my contract?"
4 sessions~50 min each8–12 people per teamNo facilitatorThe gap
What you'd typically hear if five of your people answered alone.
SESSION 1 · FILL THE GAPSAnswered alone
Finish the sentence: the main reason the two companies came together is…MMira…to get bigger, faster.
JJonas…to give customers something neither could alone.
AAylin…cost savings.
TTomas…the other side needed us.
RRosa…nobody has really explained it.
What it costs you if nobody notices
Shared knowledgeCustomers hear two companiesEvery inconsistent answer is a reason to wait and see.
Shared convictionUs and them sets inIf people believe one side is taking over, the best people on that side leave first.
Shared practiceRumours fill the gapWithout an agreed answer, the hard questions get answered by whoever is most worried.
The program that closes the gap
Four one-hour sessions. Both sides in the same room, one story by the end.
Session
Shared knowledgeShared convictionShared practice
S1Know the combined storyAgrees why the companies came together and the one line both sides use.
Shared knowledge1Agree the one shared story2Agree the facts behind why Acme Stores and the other side mergedShared conviction3Decide why Acme Stores mergedShared practice4Practise sorting real store conversations into the right response5Agree the one answer every store team gives about why the…
DemoS2Believe in the combinationShows you how strong the "us and them" is, and what would answer it.
Shared knowledge1Get the merger story straightShared conviction2Compare your team's view of the merger's cost of division…3Decide why the merger happenedShared practice4Align on the one right way to answer every merger question…5Rehearse the real customer question about the merger
DemoS3Answer the hard questionsPractises the questions both sides are asking.
Shared knowledge1Align on one shared story for why the merger happenedShared conviction2Decide how to answer the merger question customers keep askingShared practice3Match five real store questions to the right first response4Put the right way to answer a customer's hard question in…
DemoS4Work as oneAgrees what each side keeps, and what both adopt.
Shared knowledge1Agree one shared answer for why we mergedShared conviction2Weigh your team's take on the merger against the people…Shared practice3Match each customer question about the merger to the one…4Agree how the team responds when a customer asks if the…
DemoPlay it yourself · a short demo · one exercise from session 3 · Make the Call
Alone first. Then the team agrees on one answer.
This is a taste, not the whole session. “Answer the hard questions” runs 4 exercises with your own team, on a call or in a room. Here is one of them, on the real screens, played with four AI teammates, so you can feel how a session works.
Answer the hard questions · Make the Call00:00MJLSYouDecide how to answer the merger question customers keep asking, then see if you'll switch to the stakeholder's callOn screen: Reframe how your store team would answer a long-standing customer asking if their team will change after the merger, alone
You are playing with 4 AI teammates. Every screen opens on its briefing: read it, then tap I’m ready.
Readiness intelligence · what you'll see as teams play
Know whether both sides tell one story, and where you should step in, before customers hear two.
Acme Stores › Readiness intelligence › Merger integrationBoth companies tell one story
Readiness index81%Ready+43 pts25% participation + 25% progress + 50% alignment · Ready at 80
Shared knowledge48 → 88Shared conviction37 → 71Shared practice44 → 80
Participation94%1880 of 2000 people played at least once
Progress75%3 of 4 planned sessions completed
Alignment41% →78%6240 of 8000 points aligned
Failed alignment pointsWhere you should step in
The reason for the mergerNot aligned in 14 of 40 playsShared knowledgeThe acquired company · 180 people
Is one side taking over the other?"Not yet, we still have concerns" in 2 playsShared convictionThe acquired company's managers · 30 people
Your store teams could play this next week. Add your website to make it yours.
- 01 · 5 minConfirm the assumptionsCheck what we inferred about you and edit any text in place. Your edits are locked.
- 02 · 1 link per teamInvite your teamAny browser, any device. No account, nothing to install.
- 03 · after each playWatch readiness fill inYou see who played, what they agreed, and where to follow up.
Used by teams at
Free until you play live · ISO 27001 · EU data
Free until you play live · ISO 27001 · EU data