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A sales program forteams facing
Do your reps sell the new pricing the same way?
Usually not, and you won't find out until the renewals. This program shows you where they differ and closes it in four one-hour team sessions.
Make it for your team
Execution readinessExample scores for a sample company. Add your website to estimate your own. Measured once your team plays. Ready at 80.
Where it usually breaks38Today81/ 100After the 4 team sessions
Ready to executeShared knowledgeHigh riskSeveral versions of the discount rule on Growth
Shared convictionHigh riskReps hedge on price in front of customers
Shared practiceMedium riskNo agreed answer to "why not just stay on Pro?"
4 sessions~50 min each8–12 people per teamNo facilitatorThe gap
What you'd typically hear if five of your reps answered alone.
SESSION 1 · FILL THE GAPSAnswered alone
Finish the sentence: when Pro customers move to Growth, they get a discount when…MMira…never. The new rule is no discounts.
JJonas…they commit for longer. Up to 10%.
AAylin…they threaten to leave. Then the old discount.
TTomas…the deal is big enough. My manager approves.
RRosa…I'm honestly not sure. I'd ask.
What it costs you if nobody notices
Shared knowledgeDiscounts leak back inEvery rep's version becomes a precedent. Renewals get priced by instinct, one exception at a time.
Shared convictionCustomers hear the hedgeReps who don't believe the new price is fair sound like it. Customers push hardest exactly there.
Shared practiceThe change gets judged on the wrong quarterIt does not show in the first week. It shows in the numbers three months later, when it is expensive to fix.
The program that closes the gap
Four one-hour sessions. Every one of your reps, the same price, from the next customer call.
Session
Shared knowledgeShared convictionShared practice
S1Know the Growth pricingAgrees one discount rule and what changes from Pro.
Shared knowledge1Agree the single Growth discount rule2Fill in the exact words of Acme Cloud's Growth discount ruleShared conviction3Decide the Tuesday renewal call as the pricing ownerShared practice4Sort real renewal situations into the one correct response each5Rehearse the Tuesday renewal call
DemoS2Back the changeShows you whether your reps would make the same call you would, and why not.
Shared knowledge1Align on whether reps would back the Growth pricing change…Shared conviction2Decide what really happens if reps hedge on Growth pricing3Decide as a team whether you back the pricing owner's call…Shared practice4Agree one correct response for each renewal situation your…5Rehearse the discount renewal call
DemoS3Handle exceptionsAgrees who decides, and what gets escalated versus handled on the call.
Shared knowledge1Agree the facts on discounts and escalationShared conviction2Align on who decides pricing exceptionsShared practice3Agree as a team which renewal moments reps handle themselves4Align on the exception call sequence reps follow under…
DemoS4Handle pricing objectionsPractises "why not stay on Pro?", "Globex is cheaper" and four more.
Shared knowledge1Align on a single, consistent answer to every Growth…Shared conviction2Agree whether your team would back the pricing owner's…Shared practice3Agree the right response to each of six common pricing…4Rehearse the Pro to Growth renewal call
DemoPlay it yourself · a short demo · one exercise from session 3 · Make the Call
Alone first. Then the team agrees on one answer.
This is a taste, not the whole session. “Handle exceptions” runs 4 exercises with your own team, on a call or in a room. Here is one of them, on the real screens, played with four AI teammates, so you can feel how a session works.
Handle exceptions · Make the Call00:00MJLSYouAlign on who decides pricing exceptions and what gets escalated versus handled on the callOn screen: Reframe each of the 4 renewal statements alone as the call you would actually make
You are playing with 4 AI teammates. Every screen opens on its briefing: read it, then tap I’m ready.
Readiness intelligence · what you'll see as teams play
Know which of your reps are ready to hold the new price, and where you should step in, before the next renewals.
Acme Cloud › Readiness intelligence › New pricingEvery one of your reps sells the new pricing the same way
Readiness index81%Ready+43 pts25% participation + 25% progress + 50% alignment · Ready at 80
Shared knowledge48 → 88Shared conviction37 → 71Shared practice44 → 80
Participation94%94 of 100 people played at least once
Progress75%3 of 4 planned sessions completed
Alignment41% →78%312 of 400 points aligned
Failed alignment pointsWhere you should step in
Discount floor on multi-year Growth renewalsNot aligned in 3 of 11 playsShared knowledgeYour DACH and Nordics teams · 27 reps
Would we back the new pricing with our biggest customers?"Not yet, we still have concerns" in 2 playsShared convictionYour enterprise team · 14 reps
Your reps could play this next week. Add your website to make it yours.
- 01 · 5 minConfirm the assumptionsCheck what we inferred about you and edit any text in place. Your edits are locked.
- 02 · 1 link per teamInvite your teamAny browser, any device. No account, nothing to install.
- 03 · after each playWatch readiness fill inYou see who played, what they agreed, and where to follow up.
Used by teams at
Free until you play live · ISO 27001 · EU data
Free until you play live · ISO 27001 · EU data