Fine-tune the use casePick the one closest to you
An employee program forteams facing
Nine countries, two companies. Are your people telling one story yet?
Usually not. Each country tells the merger story in its own language, and the other company in its own way. This program builds one story across both, in four one-hour team sessions.
Make it for your team
Execution readinessExample scores for a sample company. Add your website to estimate your own. Measured once your team plays. Ready at 80.
Where it usually breaks38Today81/ 100After the 4 team sessions
Ready to executeShared knowledgeHigh riskEach country explains the merger differently
Shared convictionHigh riskLocal teams fear head office is taking over
Shared practiceMedium riskNo agreed answer for local customers and partners
4 sessions~50 min each8–12 people per teamNo facilitatorThe gap
What you'd typically hear if five of your people answered alone.
SESSION 1 · FILL THE GAPSAnswered alone
Finish the sentence: what the merger means for customers in my country is…MMira…nothing changes for now.
JJonas…a broader offer from one partner.
AAylin…new contracts and new contacts.
TTomas…head office decides, not us.
RRosa…we haven't been told.
What it costs you if nobody notices
Shared knowledgeCustomers and partners hear two companiesEvery inconsistent answer is a reason to wait and see.
Shared convictionUs and them sets inIf people believe one side is taking over, the best people on that side leave first.
Shared practiceRumours fill the gapWithout an agreed answer, the hard questions get answered by whoever is most worried.
The program that closes the gap
Four one-hour sessions. Both sides in the same room, one story by the end.
Session
Shared knowledgeShared convictionShared practice
S1Know the combined storyAgrees why the companies came together and the one line both sides use.
Shared knowledge1Agree why Acme Group merged2Agree why the two companies mergedShared conviction3Decide the merger message as the CHRO wouldShared practice4Sort real customer and partner situations into the right response5Rehearse the customer question about whether their team will change
DemoS2Believe in the combinationShows you how strong the "us and them" is, and what would answer it.
Shared knowledge1Test what your team knows about the merger storyShared conviction2Face what the merger story gap really costs3Decide how you'd answer the merger questionShared practice4Sort real customer and partner situations into the one correct response each5Agree the response your team will actually give when a…
DemoS3Answer the hard questionsPractises the questions both sides are asking.
Shared knowledge1Align on the one honest answer every country gives…Shared conviction2Decide how to answer a customer's hard question about the mergerShared practice3Agree the one right response to give for each of 5 hard…4Align on the right order of moves for answering a…
DemoS4Work as oneAgrees what each side keeps, and what both adopt.
Shared knowledge1Agree the one answer every country gives customers about…Shared conviction2Decide the customer-truth call as the CHRO wouldShared practice3Agree one shared way to answer customers4Agree how every country and company answers one customer question about the merger
DemoPlay it yourself · a short demo · one exercise from session 3 · Make the Call
Alone first. Then the team agrees on one answer.
This is a taste, not the whole session. “Answer the hard questions” runs 4 exercises with your own team, on a call or in a room. Here is one of them, on the real screens, played with four AI teammates, so you can feel how a session works.
Answer the hard questions · Make the Call00:00MJLSYouDecide how to answer a customer's hard question about the merger, then align behind the CHRO's ruleOn screen: Reframe each of the 4 customer questions as an honest, no promise no guess answer alone
You are playing with 4 AI teammates. Every screen opens on its briefing: read it, then tap I’m ready.
Readiness intelligence · what you'll see as teams play
Know whether both sides tell one story, and where you should step in, before customers and partners hear two.
Acme Group › Readiness intelligence › Merger integrationNine countries, two companies, one story
Readiness index81%Ready+43 pts25% participation + 25% progress + 50% alignment · Ready at 80
Shared knowledge48 → 88Shared conviction37 → 71Shared practice44 → 80
Participation94%1128 of 1200 people played at least once
Progress75%3 of 4 planned sessions completed
Alignment41% →78%3744 of 4800 points aligned
Failed alignment pointsWhere you should step in
What the merger means for local customersNot aligned in 18 of 60 playsShared knowledgeYour Southern European offices · 240 people
Is head office taking over?"Not yet, we still have concerns" in 2 playsShared convictionYour country managers · 18 people
Your employees could play this next week. Add your website to make it yours.
- 01 · 5 minConfirm the assumptionsCheck what we inferred about you and edit any text in place. Your edits are locked.
- 02 · 1 link per teamInvite your teamAny browser, any device. No account, nothing to install.
- 03 · after each playWatch readiness fill inYou see who played, what they agreed, and where to follow up.
Used by teams at
Free until you play live · ISO 27001 · EU data
Free until you play live · ISO 27001 · EU data